Welcome to Trainerkonnect, the premier platform connecting fitness trainers with clients worldwide. These terms govern your use of our services, whether you're a trainer offering coaching or a client seeking fitness guidance.
By using Trainerkonnect, you agree to our platform's terms and conditions. Our service facilitates connections between certified fitness professionals and clients but does not guarantee specific results. All trainers on our platform are verified for qualifications, but Trainerkonnect is not responsible for individual training outcomes. The relationship between trainer and client is strictly professional, and any liability for injuries or health issues rests with the involved parties, not Trainerkonnect.
There is an expectation that all users will maintain professional conduct. Trainers must provide accurate credentials and clients must disclose any medical conditions that might affect their ability to participate in fitness programs. Any misrepresentation may result in account suspension.
Trainerkonnect reserves the right to modify these terms as needed to improve service quality or comply with legal requirements. Users will be notified of significant changes to the agreement.
You are specifically restricted from all of the following :
Our algorithm matches clients with trainers based on fitness goals, location (for in-person sessions), specialty areas, availability, and client preferences. You can browse trainer profiles and request specific matches.
All trainers must hold current certification from a nationally recognized fitness organization (ACE, NASM, ACSM, etc.), maintain liability insurance, and pass our background check. Specialized certifications are required for specific training modalities.
Trainerkonnect processes all payments securely. Clients are charged per session or package, with Trainerkonnect retaining a 20% platform fee. Trainers receive payments bi-weekly via their preferred method (direct deposit, PayPal, etc.).
Sessions canceled with less than 24 hours notice will incur a 50% charge. No-shows are charged fully. Exceptions are made for emergencies with documentation. Trainers must also provide 24-hour notice for cancellations or reschedule at no cost to the client.